Frequently Asked Questions
Everything you need to know about bringing The Linea Home into your space.
What is the typical shipping timeframe for furniture orders?
Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your materials sustainably sourced?
At The Linea Home, we prioritize ethical craftsmanship. We partner with artisans who use FSC-certified wood and eco-friendly textiles whenever possible to ensure high quality with a lower environmental impact.
What should I do if my item arrives damaged?
Please inspect your delivery immediately. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement or full refund.